Privacy Policy

A legal disclaimer

Last Updated: 03.04.2025

This Privacy Policy outlines how Thea Hanson-Orr Consulting collects, uses, and protects any personal information provided by users of our website and services. This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details provided voluntarily.
Session Information: Data collected via cookies and analytics tools to improve user experience.
Health-Related Information: If you book a session, we may request relevant health history and background details to ensure safe and appropriate services.

2. How We Use Your Information

We use your personal data to:

Provide and manage our services, including bookings and consultations.
Respond to inquiries and communicate with you.
Improve our website and services.
Maintain records for legal and tax purposes.
Ensure compliance with professional and ethical obligations, including client-therapist confidentiality.

3. Data Protection & Security

We are committed to ensuring your data is secure. We implement appropriate technical and organisational measures to protect against unauthorised access, disclosure, or loss of information. Our website is hosted on WIX, which provides built-in security features compliant with UK GDPR.

4. Sharing of Information

We do not sell, trade, or rent personal data. However, we may share information if:

Required by law or legal processes.
Necessary to protect our rights, privacy, safety, or property.
Explicitly consented to by you.
Required in exceptional circumstances where there is a risk of harm to yourself or others, in accordance with professional ethical guidelines.

5. Your Rights Under UK GDPR

You have the right to:

Request access to personal data we hold about you.
Correct inaccuracies in your data.
Request the deletion of your information (where applicable).
Withdraw consent to data processing at any time.
Lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data rights have been violated.

6. Cookies & Tracking

Our website may use cookies to enhance user experience and analyse site traffic. You can modify your browser settings to decline cookies if you prefer. WIX provides cookie management tools that allow users to control their preferences.

7. Client-Therapist Confidentiality

All information shared within therapy sessions is strictly confidential, in line with professional ethical guidelines. Confidentiality may only be broken in rare cases where legal or ethical obligations require disclosure, such as safeguarding concerns or legal requirements.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies or content.

9. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with the updated date.